Privacy Notice

Privacy notice of IM Voices

Registered office at Whitley Bay, UK

Tel: 07730 517751

The type of personal information we collect

We currently collect and process the following information:

· contact information, such as your email address, your telephone number and your postal addresses for billing and communication

· records of communication between us including messages sent through our website, email messages and telephone conversations

· marketing preferences that tell us what types of marketing you would like to receive

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you through our website.

By using our website and our services, we process:

technical information about the hardware and the software you use to access our website and use our services, including your Internet Protocol (IP) address, your browser type and version and your device’s operating system
usage information, including the frequency you use our services, the pages of our website that you visit, whether you receive messages from us and whether you reply to those messages
transaction information that includes the details of the services you have bought from us and payments made to us for those services
your preferences to receive marketing from us; how you wish to communicate with us; and responses and actions in relation to your use of our services

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting IM Voices

(b) We have a contractual obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored locally and is not shared.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at imvoices@protonmail.com if you wish to make a request.